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Attorney offers a five-step process you can follow in the unfortunate event a dealership employee is accused of stealing.
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Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job security and the burden of new responsibilities.
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If your bottom line is falling short of your expectations, bad money management could be to blame. Operations expert offers five common bad practices you can end today.
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Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.
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Famed auto executive and visionary Lee Iacocca has died, leaving a legacy of leadership, ingenuity, and a no-nonsense approach to the design, sale, and financing of American vehicles.
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Reduce turnover and boost productivity by giving your hiring managers the training and tools they need to make smart decisions.
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The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.
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GM explains the difference between sales superstars and sales divas and makes the case for special treatment — but only under certain strict conditions.
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