Blogs

ACE Space

Gil Van Over of Automotive Compliance Education (ACE) tackles your most pressing regulatory concerns...

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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the w...

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Editorial

The publisher and editors of ADT weigh in on the pressing issues facing auto dealers today.

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On the Point

Jim Ziegler brings you the fearless commentary, actionable insights, and accurate forecasts you need...

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Over the Curb

Veteran GM Jason Heard digs deep to offer practical, proven insights and best practices to drive pro...

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Over the Curb•from Jason Heard•March 2, 2020

There Is No Such Thing as "Arriving"

Our business is always changing. What does not change is the need to hone skills, increase knowledge, learn new things, and remember that the grind never stops.

Over the Curb•from Jason Heard•November 20, 2019

Do I Really Need a BDC?

Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.

Editorial•by Tariq Kamal•November 15, 2019

Easy Answers to Award-Winning Questions

The annual Dealers’ Choice Awards program generates excitement and pride among dealers and vendors — and not a little confusion. The editor breaks down the process and answers some FAQs.

On the Point•by Jim Ziegler•November 6, 2019

Ziegler believes the decline of General Motors’ luxury division could have been prevented and might not be inescapable. But bringing Cadillac back from the dead would require a complete overhaul — and not just for the cars.

Editorial•by Tariq Kamal•August 19, 2019

Stay in Your Lane, Mr. Dealer. We’ll Be There Too.

Manufacturers can’t resist any opportunity to put their hand in the dealer’s wallet, but a recent lawsuit proves the consequences of any incursion on your factory’s business can be dire.

Over the Curb•from Jason Heard•August 7, 2019

Will I Ever Be a GM?

Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.

On the Point•by Jim Ziegler•August 5, 2019

Never Argue With Stupid People

Ziegler sees no point in debating Wall Street analysts and investors who continue to pour money into Carvana despite the company’s unsustainable business model and the federal crimes committed by two of its biggest players.

Over the Curb•from Jason Heard•May 24, 2019

Keep Your Superstars. Fire Your Divas.

GM explains the difference between sales superstars and sales divas and makes the case for special treatment — but only under certain strict conditions.

Editorial•by Tariq Kamal•May 6, 2019

This Is Why Investors Hate Carvana

Carvana made a splash in the latest used-car retailer rankings, but analysts say the dealer disruptor is losing too much money and will never turn a profit.

On the Point•by Jim Ziegler•May 2, 2019

Robbery in Progress. Somebody Call the Police!

Ziegler sounds the alarm over factory co-op programs that overpromise and underdeliver, limit dealer choice and vendor competition, and create the risk of a massive theft of valuable — and supposedly private — customer data.

Over the Curb•from Jason Heard•February 18, 2019

6 Profit Killers Lurking in Your Store

Every dealership is filled with hidden profit killers. Smoke them out by asking the simple questions that can reveal untapped revenue and uncontrolled costs.

On the Point•by Jim Ziegler•February 6, 2019

How Can Geeks Be This Bad at Math?

Ziegler takes aim at subscription programs and wonders how corruption in Nissan’s management ranks — from unreported income to multimillion-dollar cash incentives — could stay hidden in plain sight for so long.

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