Articles

Industry•by Scott C. Young•June 2, 2025

Capitalizing on Growth Opportunities

Try this strategic approach to dealership acquisitions.

Industry•by Jeff Liebler•April 30, 2025

A Preowned Vehicle Strategy in a Challenging Market

The best methods to approach this crucial money-maker may not always be obvious.

Fixed Ops•by Hannah Mitchell•April 23, 2025

Serving up Service

Leverage your fixed ops to help customers make their way through tariff challenges.

Industry•by James Ganther•April 21, 2025

Detecting and Defeating Synthetic ID Theft

Dealerships should take different precautions to ferret out this growing fraud threat.

Digital•by Brad Parker•April 16, 2025

Back-Office Modernization

Now is the time to replace dated back-office technology that slows and complicates car buying.

Fixed Ops•by Hannah Mitchell•April 11, 2025

Technician Training Must Be Ongoing

To stay on top of fast-developing auto tech and technician job changes, dealer service departments must invest in continuing education, along with sometimes tapping outside resources.

Awards•by Hannah Mitchell•March 19, 2025

Hall of Heart

2025 F&I Hall of Fame inductees focus on the segment’s service to customers – and others.

Dealer Ops•by Hannah Mitchell•January 23, 2025

A Mirage or an Opportunity?

With the new-car dream narrowing, dealers can still help budget-bound consumers.

Dealer Ops•by Len Short•January 15, 2025

Carryover Rate Important for Auto Retailers

Understanding how it plays into inventory risk management is an important consideration.

Digital•by Karl Falk•January 1, 2025

Safeguarding Customer Data

Encryption serves a critical role in automotive retail today.

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