AutoPayPlus promoted two team members to strengthen its leadership structure for better navigation of market complexities while supporting continued career development at the company. Amilcar (AP) Matus is now senior director of operations, and Carl Moore is senior director of CRM and data analytics.

CEO Robert Steenbergh expressed confidence in the moves, saying, “These well-deserved promotions reflect our confidence in Amilcar and Carl’s exceptional abilities and their commitment to driving our company forward. Their leadership is vital as we continue to expand and adapt to the dynamic needs of the market and our partners.”

The restructured leadership hierarchy is designed to not only enhance operational capabilities and create new career progression opportunities across various teams, which the company sees as instrumental to sustain growth. The strategic shifts also allow C-suite executives to direct greater attention to overarching business objectives.

Matus, who has been an integral part of AutoPayPlus for over five years, has a background in banking operations, compliance, finance, sales and customer management. His leadership has been pivotal in implementing key protocols and training initiatives that the company says have significantly improved customer service and operational efficiency. “It’s an honor to step into this leadership position," he said. "I am eager to tackle the upcoming challenges and continue our trajectory of excellence and innovation.”

Moore, who joined AutoPayPlus in 2018, has been instrumental in overhauling the company’s technical infrastructure. His efforts in spearheading integration of advanced CRM and communication platforms like Creatio and Five9 have revolutionized day-to-day operations, enhancing efficiency and service quality.

“I am deeply honored by the trust placed in me," Moore said. "In my new role, I am committed to leveraging cutting-edge technologies to further enhance our service offerings and operational capabilities.”

The promotions come as AutoPayPlus experiences significant growth, highlighted by major partnerships, expanded service offerings, and an expanding workforce. The company says the progress underscores its commitment to continuous innovation and position as a leading enterprise solution in the fin-tech sector.