auto dealer in black and red logo
MenuMENU
SearchSEARCH

Carvana Settles Dispute with State of Illinois

The used car retailer will continue to operate in Illinois under some restrictions.

January 25, 2023
Carvana Settles Dispute with State of Illinois

The used car retailer will continue to operate in Illinois under some restrictions.

IMAGE: Pixabay

2 min to read


Carvana and the State of Illinois have agreed on a settlement for a regulatory dispute, which means the used car retailer can operate in the Land of Lincoln once again.

Automotive News reports the retailer admitted to violating state laws and agreed to comply with new restrictions. Should the auto retailer violate this agreement or state laws again, the Illinois Secretary of State can suspend and revoke Carvana’s dealer license for a third time.

“The admission by Carvana demonstrates what we know all along: that Carvana was violating the law in a manner that was harmful to Illinois customers,” Alex Giannoulia, Illinois Secretary of State, said in an announcement.

Illinois has suspended Carvana’s dealer license twice already and restricted the company’s operation in Illinois over vehicle registration and titling issues in 2022. The state first suspended Carvana’s license on May 10, 2022. The state alleged that Carvana failed to transfer titles for the vehicles it sold, and it improperly issued out-of-state temporary registration permits. Both actions are against Illinois law.

The state stayed the initial suspension on May 26th but re-suspended Carvana’s license on July 18th. Carvana then filed for a temporary restraining order against the Secretary of State, which was granted by an Illinois judge in late July. Illinois has allowed Carvana to sell vehicles in the state with restrictions and was required to title vehicles through Illinois remitters that are licensed in the state to process title transactions.

The litigation began when the Secretary of State’s police department began investigating Carvana’s business practices after it received many consumer complaints about the retailer’s registration and titling practices and timeliness.

Carvana noted in a statement that it will continue to sell vehicles to Illinois residents via its website or vending machine in Oak Brook, a suburb of Chicago.

More Dealer Ops

Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
Ad Loading...
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 7, 2025

Own Your Missteps

We all mess up from time to time, but it’s how we address the mistakes that really matters.

Read More →
Jennifer Rappaport, CEO of EFG Companies, stands in a conference room wearing a bright pink suit, with the EFG logo visible on the wall behind her.
Dealer Opsby StaffAugust 1, 2025

Top Questions From Dealers Reflect State of Industry

EFG Cos. says challenging times demand sound counsel during second half of 2025.

Read More →
Dealer Opsby StaffJune 18, 2025

TSD Mobility, Canopy Connect Partner to Ease Insurance Verification

The new integration is intended to bring streamlined functionality to rental agents and dealerships.

Read More →
Ad Loading...
F&Iby StaffApril 2, 2025

DOWC Powers the Future of F&I for NESNA

Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.

Read More →