Botdoc, a provider of end-to-end encrypted communication, has partnered with KPA, a source of compliance software and solutions, to provide auto dealerships with an affordable Federal Trade Commission-compliant solution to manage consumer data. The partnership is intended to ensure a complete compliance solution for dealerships working through the recent interruption of digital documentation operations during vehicle transactions cyberattacks.
“The recent cyber attacks forcing thousands of auto retailers to disrupt their back-office operations is more than just a headache,” said Botdoc CEO Karl Falk. “This event is a stark reminder of not only the significant dangers associated with cyber risk, but also one that illustrates how dealerships often have vulnerabilities in their businesses continuity plans aside from potential fines and cyber risks.”
Through the partnership with KPA, Botdoc said it provides a secure way for dealerships to transport confidential information with end-to-end encryption through two versions of its product: Botdoc Lite and Botdoc Connect. The solutions are designed to provide dealerships with an easy, secure and efficient way to exchange information to ensure compliance and create operational productivity.
With Botdoc Lite, dealership employees can send and collect customer documents securely without passwords or log-ins through a secure link that can be used in email signature blocks, text shortcuts, and even through social media.
Botdoc Connect provides additional functionality that autopopulates customer information straight into the customer relationship management system without having to enter data manually. Additionally, customer documents (driver's license, insurance, stips, etc.) are automatically appended to the customer’s profile in the CRM, eliminating additional steps and friction.
“KPA is dedicated to workplace and workforce compliance, including safeguarding customer and employee information, which is why we’ve partnered with Botdoc to offer a secure information exchange to our automotive clients,” said KPA President and CEO Chris Fanning. “Auto dealers can mitigate cyber threats, drive efficiency, foster trust, and ultimately achieve long-term success in an increasingly competitive market by investing in compliance software, like KPA’s Vera Suite, and secure document management tools from Botdoc."
Serving over 15,000 U.S. auto dealers, KPA's mission is keeping dealerships safe and compliant. With Vera Suite software and consulting services, it provides the automotive community with complete compliance that covers the front and back of the dealership, ensuring environmental, health and safety, as well as human resources, and advertising, aales, and finance compliance. Working with Botdoc extends KPA’s offerings to include secure data exchange between customers and dealers.
The combined solution is immediately available to any dealership affected by the recent cyber disruption, and they are eligible for three months of free of Botdoc Lite. For more information, visit Botdoc's website.
