auto dealer in black and red logo
MenuMENU
SearchSEARCH

Manheim Names GMs in West, Central Regions

Represent combined 40 years of experience.

June 7, 2023
2 min to read


Bishop

Duplanty

McQueen

Manheim named new general managers for its operating locations in Dallas, Portland and Kansas City who represent a combined 40 years of experience working closely with Manheim’s clients and teams.

“Manheim is fortunate to have such a strong roster of leaders with deep knowledge of our industry, our company and what our clients need to be successful,” said Alan Lang, division vice president at Manheim. “Their career progressions within Manheim are great examples of how our company grows and fosters strong leaders within our organization.”

  • Glenna Bishop is the new general manager for Manheim Dallas-Ford Worth. Her career with the company began in 2014 with Cox Media Group. Two years later, she joined Manheim as a marketing and promotions manager at Manheim Palm Beach, followed by field marketing manager for the Florida Region, where she focused on driving return on investment through event sales and strategic client partnerships. Most recently, Bishop was assistant general manager at Manheim Fort Lauderdale. While there, she helped create the South Florida Market Center, merging leadership and strategy between Manheim Fort Lauderdale and Manheim Palm Beach, and led the sales, operations and vehicle-entry departments. She holds a bachelor’s degree from Wright State University and an MBA from Ashford University.

  • John Duplanty was named general manager of Manehim Kansas city. A 15-year member of the Manheim team, Duplanty began his career as operations manager at Manheim Tampa, followed by general manager positions at Manheim Arizona and Manheim Tucson, where he received the 2019 President's Award for Auction of the Year. Most recently, he served as general manager of Manheim Portland. Duplanty holds a bachelor's degree in business administration and management from Arizona State University. He succeeds Victor Ferlaino, who retired from the company following a 25-year career that included general manager positions at Manheim Cincinnati, Manheim St. Louis and, most recently, Manheim Kansas City.

  • Michelle McQueen was promoted to general manager of Maneheim Portland to fill the leadership position previously held by Duplanty. McQueen joined the Manheim family in 2005 and rose to positions of increasing responsibility that include dealer services manager, front office manager, and mechanic shop manager. Most recently, she served as assistant general manager at Manheim Phoenix. She holds a bachelor’s degree in organizational leadership from the University of Arizona Global Campus.

More Dealer Ops

Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
Ad Loading...
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 7, 2025

Own Your Missteps

We all mess up from time to time, but it’s how we address the mistakes that really matters.

Read More →
Jennifer Rappaport, CEO of EFG Companies, stands in a conference room wearing a bright pink suit, with the EFG logo visible on the wall behind her.
Dealer Opsby StaffAugust 1, 2025

Top Questions From Dealers Reflect State of Industry

EFG Cos. says challenging times demand sound counsel during second half of 2025.

Read More →
Dealer Opsby StaffJune 18, 2025

TSD Mobility, Canopy Connect Partner to Ease Insurance Verification

The new integration is intended to bring streamlined functionality to rental agents and dealerships.

Read More →
Ad Loading...
F&Iby StaffApril 2, 2025

DOWC Powers the Future of F&I for NESNA

Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.

Read More →