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Newsby StaffJanuary 29, 2024

Free Technician Webinar on EV Charging

National Institute for Automotive Service Excellence training will include instruction on high-voltage cooling.

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ArticlesJanuary 11, 2024

AI in Auto Retail

More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.

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Newsby StaffJanuary 11, 2024

Free Service Technician Webinar Scheduled

'OBDII Data - Reading Between the Lines' offered by the National Institute for Automotive Service Excellence.

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ArticlesDecember 27, 2023

How to Deliver Great, Not Just Good, Service

Customer loyalty is driven by accessibility, personalization, innovation, and connection.

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Newsby StaffJune 21, 2023

Service Activity Spikes in May

Analysis of Xtime data showed increases in Repair Order Volume Index and the Repair Order Revenue Index.

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Articlesby StaffDecember 12, 2022

Safeguards and the Service Drive

Does the Safeguards Rule apply to the dealership’s service drive? The short answer is ‘yes’.

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ArticlesJuly 25, 2022

Mining the Service Drive

Mining the service drive can be a mundane task that’s easy to push aside, but it can also deliver high-quality leads and is the best source of used inventory for your dealership.

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Articlesby StaffJune 20, 2022

Mining the Service Drive

Mining the service drive can be a mundane task that’s easy to push aside, but it can also deliver high-quality leads and is the best source of used inventory for your dealership.

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ArticlesNovember 24, 2021

How to Win Back and Retain Service Customers

While the majority of new car purchasers take their service needs elsewhere, know that the door to that business isn’t closed but wide open for dealerships.

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NewsNovember 16, 2017

EFG Companies: 2018 to See Increased Focus on F&I, Service Drive, Customer Loyalty

EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.

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