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Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits.
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Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.
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Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.
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Business Development Director Danielle Klonecki explains how Dominion Dealer Solutions ’ automotive data mining solution drives success for the BDC, the sales team, and the service drive at Central Florida’s Lakeland Automall. Click here to watch the video!
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BDC expert Wendy Reeves will present ‘The ABCs of Success in the BDC’ and ‘Defining the Role & Duties of the Business Development Manager’ at this year’s Special Finance Conference.
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Toni Anne Fardette has taken Atlantic Auto Group’s BDC and digital marketing campaigns to the next level.
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Look for these essential skills and abilities when choosing the person who will helm your business development center.
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The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.
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Expert says converting online credit applications to closed deals requires a solid process, an emphasis on transparency and cooperation from the finance department.
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Is your website designed with BDC leads in mind? Expert lists the five features that produce the most appointments.
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