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Articles•June 11, 2025

How Your Dealership Can Weather This Economic Uncertainty

The service lane is crucial to shoring up profits, so a tune-up in fixed-ops is wise.

News•by Staff•February 26, 2025

Brand Loyalty Stops Losing Ground

More consumers returning to familiar nameplates after retention erosion during the pandemic.

Articles•July 29, 2024

Unlocking the Keys to Success

Why customer retention matters now more than ever

News•by Staff•January 31, 2024

Reynolds Releases Annual Retention Report

The report examines post-pandemic trends.

Articles•December 20, 2023

How to Improve Retention, Defection and Conquests

Targeted marketing and understanding data can help dealers win new customers and keep the ones they have.

Articles•April 5, 2021

Creating a Portfolio of Product Offerings to Benefit You and Your Customer

Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.