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Service advisers represent dealerships’ foundation in fostering ongoing customer loyalty, and they must maintain certain standards to keep that foundation strong.
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Apprentices can earn four ASE certifications with AAA automotive apprenticeship program.
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National Institute for Automotive Excellence education foundation also announces updated website.
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ASE urges them to ensure certifications haven't elapsed as a new year dawns.
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Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.
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Are you pulling in too much fixed ops revenue? Dealer consultant shares five proven methods for insulting customers, improperly documenting and addressing their concerns, and discouraging repeat visits.
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