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Newsby StaffJanuary 2, 2024

EV Dealers on the Rise

Study shows non-Tesla stores selling the models surged over the past three years.

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Newsby StaffJanuary 2, 2024

Ford Trumpets F-150 Sales

Says the truck lineup is still tops in the U.S., emphasizes its focus on nonelectric models.

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Newsby StaffDecember 29, 2023

Toyota and BYD Take the Lead

Demand in both North America and Europe have remained steady and aided Toyota in reaching record production and sales last month.

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ArticlesDecember 29, 2023

OEM Execs Share Future Views of Auto Retail

Kerrigan Advisors’ survey of OEM executives uncovers their views on profitability, days’ supply, and the agency sales model.

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Newsby StaffDecember 29, 2023

Black Book: Weekly Market Report

Typically, the last week of the year is strong for retail sales, but this year with high interest rates and used vehicle prices on a steep downward decline so far this quarter, we will have to wait and see how the year finishes.

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Articlesby Gil Van OverDecember 28, 2023

An Unlikely Compliance Model

Look west for a state that's tried and tested a structure worth following.

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ArticlesDecember 27, 2023

How to Deliver Great, Not Just Good, Service

Customer loyalty is driven by accessibility, personalization, innovation, and connection.

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ArticlesDecember 27, 2023

Why Onboarding Matters and Keys to Success

There is no “perfect” onboarding process, but there may be an improved version of onboarding that can exist for your organization as you develop how your time is spent when training new additions to your team.

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Newsby StaffDecember 22, 2023

Some EVs to Lose Tax Credit Status

Updated rules restrict eligibility due to materials sourced in countries the U.S. wants to distance from.

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Newsby StaffDecember 22, 2023

Dealer Service Business Down

November volume decreases as revenue balloons on inflation. Cox advises addressing consumer trust to avoid a free fall.

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